Does the funnel still work in a digital, social, mobile age? The funnel and Customer Decision Journey aren’t going away, but the buying process is no longer linear. We need new models of customer engagement that allow us, as marketers, to enable and empower, not just persuade and promote.
The Five Superpowers of Marketing Leaders
Little Data Makes Big Data More Powerful
People Are the New Channel
Social Currency in the Gift Economy
Three Steps to Generating Social Gravity
How Top Brands Pull Customers into Orbit
The most successful companies in business today—Apple, Google, and Nike--have something in common. Where traditional companies push out messages and products, these companies pull customers in. Discover how they create a gravitational field that pulls customers into their orbit, like the sun in a solar system.